Shipping policy

Processing Time

All orders are processed within 1–3 business days before being dispatched. Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery Time

Typical delivery times range from 7–14 business days (1–2 weeks), depending on your location and local carrier handling.

Please note that delivery times are estimates and not guaranteed. Shipping times may vary due to factors beyond our control, including but not limited to:

• Customs inspections or clearance delays

• Local postal service or carrier processing

• International shipping regulations

• High demand or seasonal volume

Tracking Information

Tracking details will be provided once your order has been dispatched. Tracking updates may pause temporarily while your package is in transit between facilities — this is normal and does not indicate a problem with your order.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer and are not included in the purchase price.

Lost or Delayed Shipments

If your order appears delayed but is still within the expected delivery window, we kindly ask that you allow additional time for delivery. If your order exceeds the estimated delivery timeframe, please contact our support team and we will be happy to assist.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at checkout. We are not responsible for orders delayed or undeliverable due to incorrect or incomplete address information provided by the customer.