Privacy policy

OxyBoost operates this website and store, including all related information, content, features, tools, products, and services, to provide you — our valued customer — with a premium shopping experience (the “Services”). OxyBoost is powered by Shopify, which enables us to securely process orders and deliver the Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through our Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Policy governs with respect to how your personal information is handled.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

“Personal information” refers to any data that can identify or reasonably be linked to you. It does not include anonymized or de-identified data. Depending on how you interact with OxyBoost, we may collect:

Contact details: name, address, billing/shipping address, phone number, email address.
Financial information: credit/debit card numbers, payment details, and transaction confirmations.
Account information: username, password, preferences, and settings.
Transaction information: items viewed, added to cart, purchased, or returned.
Communications: any messages you send to our support team or through our contact forms.
Device information: IP address, browser type, device identifiers, and network connection details.
Usage data: information about how you interact with our site and services.

Sources of Personal Information

We may collect personal information:

Directly from you, when you create an account, place an order, or contact us.
Automatically, when you browse our website (via cookies and similar technologies).
From service providers, such as payment processors or shipping partners.
From marketing or business partners who help us deliver promotions or advertisements.

How We Use Your Personal Information

Depending on your interaction with OxyBoost, we may use your information to:

Provide and Improve the Services
- Process your orders and payments.
- Fulfill, ship, and manage returns or exchanges.
- Remember your preferences and improve your shopping experience.
Marketing and Promotions
- Send you updates, offers, or newsletters (only with your consent).
- Show relevant ads or retargeted promotions across social media and partner sites.
Security and Fraud Prevention
- Protect your data, detect fraudulent activity, and maintain site integrity.
Customer Support
- Respond to your inquiries and provide assistance when needed.
Legal Compliance
- Comply with applicable laws, respond to lawful requests, and enforce our terms and policies.

How We Share Personal Information

We may share personal information in limited circumstances, including:

With Shopify, which hosts our store and processes customer data securely.
With service providers, including payment gateways, fulfillment centers, and analytics tools.
With business partners, to help with marketing and performance tracking.
When legally required, such as to comply with subpoenas or government requests.
In a business transfer, such as a merger, acquisition, or sale of assets.

Relationship with Shopify

OxyBoost’s online store is hosted on Shopify. Shopify collects and processes personal information to operate and improve its platform. Data you submit through our website may be stored or processed by Shopify or its partners in other countries.

To learn more about Shopify’s privacy practices, visit: https://www.shopify.com/legal/privacy.
Depending on your location, you can also manage your privacy preferences here: Shopify Privacy Portal.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.

Children’s Data

OxyBoost does not knowingly collect personal information from anyone under the age of 16. If you believe your child has provided information to us, please contact us to request deletion.

Data Security and Retention

We implement security measures to protect your data; however, no system is completely secure. Please avoid sending sensitive information through unsecured channels.

We retain personal information only as long as necessary to:

Fulfill your orders or account management needs.
Comply with legal obligations.
Resolve disputes or enforce agreements.

Your Rights and Choices

Depending on where you live, you may have the right to:

Access / Know what personal data we hold about you.
Delete your information.
Correct inaccurate information.
Opt out of marketing communications or targeted ads.
Request portability of your data.

You can manage communication preferences by using the “Unsubscribe” link in our emails or contacting us directly.

International Transfers

We may transfer and store your data outside your home country, including in the United States or other jurisdictions. When doing so, we follow recognized legal frameworks such as the EU Standard Contractual Clauses to ensure data protection.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date. Significant changes will be communicated via email or website notice.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

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